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Customer support Representative- Check ‘n Go/Allied Advance Loan

Customer support Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Cash Loan

Do you realy enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Are you experiencing curiosity about being part of an industry-leading monetary solutions business? Do you want to produce the next move? In that case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in urban centers and towns in the united states, these are generally greeting clients, processing loan requests, responding to inquiries about services and products, advertising new services, and much more — all using the objective of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as very first option for everyday economic solutions. We users concentrate on building relationships to make sure client requirements are now being offered utilizing the most useful services and products we are able to offer.

Essential Duties:

  • Relationship management: place our clients during the center of everything we do. Exemplify our product Sales tradition. Serve and educate clients from the item profile. Escalate problems into the Store Manager, DDO, and Corporate Office if struggling to resolve the problem straight aided by the consumer.
  • Cash management: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money management demands. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Compliance: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, needs or other dilemmas. Put outgoing consumer courtesy and collection telephone telephone telephone phone calls relative to federal laws and shop working procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and guarantee shop look (external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.

Minimal Education and Experience Forced:

  • 2 yrs sales that are previous customer support experience chosen.
  • 2 yrs cash management experience chosen.
  • Will need to have personal dependable transport in conformity with published policy and procedure. This might NOT add transport that is general public transport from household or buddies. Must keep a valid license and legitimate auto insurance while utilized by the organization.

Real Needs:

Furthermore, you can expect: competitive compensation (base pay + incentives) and benefit programs ( e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.

About Axcess Financial:

Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and how they desire. It really is our objective to have individuals the income they want whenever they require it. We be sure we do this in method this is certainly accountable and of their means.

Dedication to Diversity:

Axcess is invested in employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or expression, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.

This publishing is supposed to explain the basic nature for the work expected to be performed and it is maybe perhaps not an extensive variety of all obligations, duties and abilities needed for the career.

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